Our mission is mainly focused on the resettlement needs of the Somali newcomer refugees in Niagara Region. We also provide services to other newcomer refugees. We help them with their interpreter requirements, housing, health, employment, education, and immigration. We provide interpretation in Somali and Arabic languages to help newcomer refugees communicate with other offices or agencies to facilitate their resettlement.

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Our aim is to be recognized as the leading provider of settlement services, committed to excellence and high quality, exceeding our client’s expectations in all the services we provide.

Polyglots Immigrant Service believes in the core value of Responsibility, Integrity, Kindness, Respect and Excellence.  Our services are accessible to all who need them, providing a positive welcoming environment in an inclusive manner, respectful of, and sensitive to diversity eliminating barriers to newcomer participation in the community.